Frequently Asked Questions

What reports are available to track vendor payments?

Report Type	Description
Vendor Recon Report	Reconcile vendor transactions and payments
Transaction Summary Report	Overview of all transactions
Refunds Report	Track refund statuses and adjustments
Vendor Split Settlement Report	Monitor vendor settlement details

View reports by day, week, or custom date range. Filter, search, and download capabilities available.

How can I delay settlements to vendors?

Delay Type	Description
Order Level Delay	Set delay per transaction
Vendor Level Delay	Set delay for specific vendor

Note: Enable deferred settlements in your account first. Split API must be called within settlement cycle interval.

What are the different types of vendor settlements?

Settlement Type	Description
Instant Settlement	Immediate transfer after transaction
Standard Settlement	Regular scheduled transfers
On-Demand Settlement	Manual transfer initiation

View settlements at: Payment Gateway Dashboard > Settlements > Vendor

How can I add multiple vendors at once?

Use Batch Upload feature:

1. Download sample file
2. Add vendor details in required format
3. Upload completed file

Can I edit vendor details after adding them?

Edit Method	Access Path
Dashboard	Payment Gateway Dashboard > Easy Split - Vendor > Edit Vendor
API	Use Update Merchant Details API

What are the key use cases for Easy Split?

Use Case	Description
Marketplace Aggregators	Split payments with multiple product vendors
EdTech Platforms	Split fees with instructors/professors
Franchise & Multi-Branch	Route payments to individual stores
Investment/Insurance Marketplace	Same-day settlement to AMC/Insurer accounts
Educational Institutes	Split student payments across different accounts
E-Commerce	Handle multiple sellers in single order
Online Appointments	Split payments with service providers

What are the vendor limits per transaction?

Maximum 5 vendors can receive settlements from a single transaction.

How are refunds handled?

Refund adjustments:

• Deducted from next settlement
• Adjusted from vendor commission amounts
• Applied to vendors who received original settlement

How can vendors be added to Easy Split?

Method	Details
Manual	Add through dashboard interface
API	Automated addition via Create Vendor API

How many settlements do vendors receive daily?

Single daily settlement:

• All unsettled transactions grouped into one payout
• Bank reference number provided for tracking
• Reference can be shared with vendors